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Updated on 24 Nov, 2010


Distance Learning Facilitators

The Need

  • Learners living in remote/rural areas as well as those living at places at a distance from study centres find it difficult to avail of the services at regular study centres.
  • Non-availability of an institute of higher education in a given area prevents the University from extending institution based support services.
  • For fulfilment of its mandate, IGNOU needs to create support facilities in every part of the country.
  • Establishment of a regular study centre may not be a cost effective proposition if the enrolment is low.
  • Hence Individual Based Support System needs to be developed to meet the requirements of learners by appointing area-specific Distance Learning Facilitators (DLF).

Eligibility conditions for Distance Learning Facilitator

Any service oriented person from the following categories could be considered for empanelment as DLF if he/she has a post-graduate degree and permanently residing in the given area:

i)      Retired University/College teachers.
ii)     School Teachers
iii)    Professionals/Retd. Govt. Officers
iv)    Housewives
v)     Young motivated and competent individuals even if unemployed.

Mode of empanelment/appointment

  • Inviting bio-data in a prescribed proforma through region-wise advertisement in local dailies of different areas.
  • Processing of bio-data at respective Regional Centres
  • Scrutiny of bio-data and short-listing by region wise committees constituted by the Vice-Chancellor with one representatives from RSD (HQ).
  • Personal interviews of short-listed individuals by the aforesaid Committee, whose recommendations will be placed before the Vice-Chancellor for approval.
  • Selected individuals to be empanelled/appointed on contract to be executed by the Regional Director for a period of one year, renewable on performance evaluation through prescribed mode.
  • All proposals for renewal will be submitted by the Regional Director to Director (RSD) along with performance evaluation reports.
  • Intensive region-wise orientation of selected individuals by RSD with involvement of resource persons from HQ.

Responsibilities Of DLF

  • Promotion and publicity of IGNOU and the open learning system in the area.
  • Providing pre-admission guidance.
  • Facilitate admission of prospective learners by providing specific guidance on choice of programmes/courses, and other admission procedures.
  • Constant coordination and contact with the Regional Centre.
  • Conduct Induction Meetings with participation by Regional Director/ARD.
  • Provide general counselling to learners on how to
  1. utilise learning package,
  2. attempt assignment responses,
  3. deal with the institution
  4. observe various study schedules, and
  5. overcome personal problems affecting studies.
  • Maintain student-wise records in the prescribed proforma and send regular feedback to the Regional Centre.
  • Facilitate assignment submission and evaluation and learners' participation in counselling audio-video and teleconferencing sessions by coordinating with nearby study centres and Regional Centre.
  • Coordinate with Regional Centre/Student Affairs Cell at HQ for redressal of student problems and grievances.
  • Send Monthly Activity Report (MAR) to Regional Centres.
  • Maintain accounts of expenditure and submit the same to Regional Centre every month.

Funding

  • Retainership: Rs. 500 p.m. from the date of commencement of the contract.
  • Service Charges (including postage, stationery & secretarial assistance etc.): 20% of the programme fee, per student per year
  • Actual expenditure on telephone calls made to Regional Centre will be reimbursed.

Operational Mechanism

  • Learners registering through the DLF or from the area assigned to the DLF will be allotted to the DLF. A minimum enrolment of 50 learners from the area will be necessary for operationalisation of a DLF.
  • The DLF will be entirely responsible for providing support to all learners assigned to him.
  • Following materials/literature will be sent to the DLF
  • One set of course materials
  • All promotional literature and informative brochures
  • Copies of assignments
  • Counselling/practical schedules of nearby study centres
  • Teleconferencing schedules and addresses of nearest TDCC receiving ends
  • Schedules of admissions, assignment submission, term-end examinations, Convocation etc.
  • One ARD at the Regional Centre will coordinate and supervise the activities of DLFs in the region
  • One officer in RSD (HQ) will be put in-charge of DLF activity.

Monitoring Mechanism

The performance of the DLF will be regularly monitored by the concerned Regional Centres through

  • Monthly Activity Report, received from DLF
  • Feedback obtained on prescribed proforma directly from the learners.
  • Field visits of Regional Centre academics and interaction with DLF and learners.
  • A consolidated monthly report, in a prescribed proforma, in respect of all DLFs in the region will be sent to RSD, where it will be analysed and necessary follow-up action taken. Thereafter, it will be placed before the Vice-Chancellor.
  • Monitoring Reports will form the basis for performance evaluation of a DLF and his/her subsequent renewal/discontinuation.
  • Surprise visits from HQ could be arranged by RSD with the approval of the Vice-Chancellor.
  • Quarterly review of the DLF system will be done at HQ and a report will be placed before the Student Support Services Committee.

Functions of the Distance Learning Facilitator :

  • Promotion and publicity of IGNOU and the open learning system in the area.
  • Providing pre-admission guidance.
  • Facilitate admission of prospective learners by providing specific guidance on choice of programmes/courses, and other admission procedures.
  • Constant coordination and contact with the Regional Centre.
  • Conduct Induction Meetings with participation by Regional Director/ARD.
  • Provide general counselling to learners on how to

- utilise learning package,
- attempt assignment responses,
- deal with the institution,
- observe various study schedules, and
- overcome personal problems affecting studies.

  • Maintain student-wise records in the prescribed proforma and send regular feedback to the Regional Centre.
  • Facilitate assignment submission and evaluation and learners' participation in counselling audio-video and teleconferencing sessions by coordinating with nearby study centres and Regional Centre.
  • Coordinate with Regional Centre/Student Affairs Cell at HQ for redressal of student problems and grievances.
  • Send Monthly Activity Report (MAR) to Regional Centres.
  • Maintain accounts of expenditure and submit the same to Regional Centre every month.