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Updated on 25 Oct, 2019

Certificate in Consumer Protection (CCP)

Minimum Duration: 6 Months
Maximum Duration: 2 Years
Course Fee: Rs. 1,800
Minimum Age: No bar
Maximum Age: No bar


10+2 or its equivalent or BPP from IGNOU.

Medium of Instruction: English/ Hindi


Over the years, need for consumer education has been felt over the world. Rapid industrialization, revolution in the Communication technology, globalization, etc. have brought about dramatic changes in our need, perceptions, behavior patterns, attitude towards rights, responsibilities and concerns as consumers. In developing countries like India, these issues have become more problematic. The goal of consumer education is to prepare students for their role as consumers, activists in consumer protection movement and professionals in NGOs and other concerned bodies. The certificate course in Consumer Protection has been developed by School of Social Sciences and currently it is shifted to School of Law.
 Employment Opportunities: The successful learners may be in a position to .
i)                Help other either by self or through NGOs/VCOs, in consumer related affairs.
ii)              Get openings in the consumer affairs departments, consumer cooperatives, store, retail outlets etc.

Objectives: The objectives of this programme are:

  •  it aims at creating an overall awareness of and training on Consumer Affairs with special emphasis on Consumer Protection.
  • after completing this programme, the learner can work as consumer activist in the industrial sector, with NGOs and government departments on consumer affairs.