Role and functions
Updated on 17 Aug, 2024
Keeping in view the enormous growth of the University; multifarious activities performed by the University; directive of National Assessment and Accreditation Council (NAAC) and University Grants Commission; the Centre has been established with the primary focus to shoulder the responsibilities of generating and promoting awareness for quality assurance; to undertake self-evaluative and reflective exercises for continuous improvement in all the systems and operations of the University; to devise mechanisms for interaction and obtaining feedback from various schools/divisions/units/centres of the University and students, employers and stakeholders as inputs for quality improvement; to ensure compliance of norms and guidelines prescribed by apex/ regulatory bodies; to work for seeking recognition/ approvals and accreditation from various apex bodies in the country for IGNOU and its programmes. The CIQA reports directly to the Vice Chancellor, IGNOU (Academic Coordination Division IGNOU, 2016).
Mandate
- To act as a coordinating unit for seeking recognition/ approvals from various apex bodies in the country for IGNOU programs;
- To ensure compliance of norms and guidelines prescribed by the Apex/ Regulatory bodies;
- To act as a coordinating unit for seeking assessment and accreditation from a designated body for accreditation like NAAC etc;
- To undertake self-evaluative and reflective exercises for continual improvement in all the systems and processes of the University;
- To develop quality benchmarks/parameters for the various academic and administrative activities of the University;
- To retrieve information from other institutions on various quality benchmarks/parameters and best practices to customize them as per the needs of IGNOU and to document our own best practices;
- To develop and maintain a central database on all academic and administrative activities of IGNOU;
- To identify the gaps in the existing services offered and suggest measures for qualitative improvement;
- To conduct need analysis prior to launch of any academic program;
- To create a mechanism of following due diligence in vetting and finalization of MOUs;
- To devise mechanisms for interaction and obtaining feedback from various Schools/Divisions/Units/Centers of the University and students, employers and stakeholders as inputs for quality improvement;
- To ensure participation of stakeholders namely, learners, teachers, members of staff, parents, society, employers, and government in quality improvement processes;
- To provide guidance towards inculcation of values of ‘Quality Assurance’ along with those of scholarship and pursuit of excellence among the quintessential learners;
- To create mechanism of program evaluation;
- To ensure continuous improvement in the operations of the University.
